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Thread: Why does this recipe have points?

  1. #26

    Default Re: Why does this recipe have points?

    Joanne,
    Did you ever hear anything back from WW regarding this recipe? I finally recieved the following e-mail response this morning -

    Dear Tiffany,
    Thank you for contacting WeightWatchers.com we are trying to verify total points for this recipe thanks...

    Sincerely,
    Shawn
    Customer Service Associate
    www.weightwatchers.com
    Tiffany - My Pictures

    Conceive * Believe * Achieve
    Don't give up... don't ever give up

    HW234/SW220/CW199.8/GW135
    ONEderland - 6/6/05
    1st 10% - 6/13
    2nd 10% - 11/7
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    Re-Start - 9/18/07

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  2. #27

    Default Re: Why does this recipe have points?

    Not yet, but your reply is promising. At least they are admitting there may be a problem.
    Joanne
    SW 252.6/WWG 157/2013 Restart 192.6/CW189

  3. #28

    Default Re: Why does this recipe have points?

    Quote Originally Posted by plcm111195
    Not yet, but your reply is promising. At least they are admitting there may be a problem.
    Well, then again, maybe not. Here is the reply I recieved today -

    Dear Tiffany:

    Thank you for contacting us with your inquiry and comments. I do apologize for the previous miscommunication. Perhaps I can clarify: When we calculate the POINTS® value for recipes, we base this value on the nutrition analysis of all the ingredients combined, not on the POINTS® values of each individual food. Therefore, the POINTS® value per serving for a recipe might be different from the value you get if you add up the POINTS® for each ingredient. This method allows us to most accurately determine the POINTS® per serving based on the total fat, fiber, and calories contained in each recipe.

    With that said, while a recipe might contain all zero-POINTS® foods, the total of all the ingredients combined may still add up to a POINTS® value because free foods are only free up to a certain caloric value.

    In closing, I have also entered this recipe into our online Recipe Builder to verify once again. It does indeed calculate to 2 POINTS per serving. Hope this helps.


    Sincerely,
    Jacque
    Customer Service Associate
    Weight Watchers International, Inc.
    1-800-651-6000 9-5 CST.
    Ugh!
    Tiffany - My Pictures

    Conceive * Believe * Achieve
    Don't give up... don't ever give up

    HW234/SW220/CW199.8/GW135
    ONEderland - 6/6/05
    1st 10% - 6/13
    2nd 10% - 11/7
    50 lb loss! - 1/30/06
    Re-Start - 9/18/07

    ~ ~ *~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~

  4. #29

    Default Re: Why does this recipe have points?

    I give up!
    Joanne
    SW 252.6/WWG 157/2013 Restart 192.6/CW189

  5. Default Re: Why does this recipe have points?

    If "jacque" is right, this is a TOTALLY different interpretation of what *I* (at least!!) thought the program to be?

    Zero is zero is zero. Non??
    flakypastry 5' 2"
    SW 129 :: CW 123.4:: GW 119 :: PG 109 :: lowest 113.8

    Lifetime since August 2005. Currently OVER goal..but getting really close!!

  6. #31
    Join Date
    May 2005
    Location
    Ontario, Canada
    Replies
    6,096

    Default Re: Why does this recipe have points?

    The thing is when other people put it thru the recipe buidler it comes to 0 pts anyway- so where they get 2 pts from putting the same ingredients thru is the frustrating part. I never count 0 pt veggies. If you ate part of them later in the day- they would be 0 anyway- just because you ate more at once should not make any difference- and has not for me and most people here who have lost big.
    316/163.6/150 the past when I joined here
    currently- you don't want to know



  7. #32

    Default Re: Why does this recipe have points?

    LOL at that graphic, Joanne!

    I really don't think Jacque entered the recipe into the Recipe Builder OR if he did, he must have entered only 1 serving instead of 4. There is just no way this recipe comes out to 2 pts. per serving. I am most frustrated that WW customer service is so poor. They have recived several e-mails just from the few of us and there may be other WW'ers out there that have also e-mailed them regarding this issue.

    It makes me question the points values for other recipes they put up. I know that ultimately we are responsible for doing our own calculations... but I would really like to think they put out accurate information and we should not have to double check them. And that when someone does find an error they should be quick to check it and correct it!

    *shaking my head*
    Tiffany - My Pictures

    Conceive * Believe * Achieve
    Don't give up... don't ever give up

    HW234/SW220/CW199.8/GW135
    ONEderland - 6/6/05
    1st 10% - 6/13
    2nd 10% - 11/7
    50 lb loss! - 1/30/06
    Re-Start - 9/18/07

    ~ ~ *~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~

  8. #33

    Default Re: Why does this recipe have points?

    Well, I was curious about this as well so I sent off a letter. The reply I got was... interesting.

    Dear Jennifer,

    We have checked with our content team and the recipe is correct. Please note that if you are trying to replicate this recipe, the POINTS values of the eggplant is calculated based based on 4 medium eggplants and not by using the one pound measure.

    Sincerely,

    Cecil B. Huggins
    Supervisor, Customer Service
    So, is he saying that the eggplants are 1 lb each, or that they ignored the weight? That's a lot of eggplant!
    Jenny - Vegan - Loving Core and Weight Training
    My blog! (With pics) - 220/174/140

    170 by Labor Day!

    I hate broccoli, and yet, in a certain sense, I am broccoli. - The Tick

  9. #34
    Join Date
    Sep 2001
    Location
    Pacific Northwest
    Replies
    18,491

    Exclamation Re: Why does this recipe have points?

    I say, use your common sense. :rolleyes: :bcbsalute

    I wouldn't be counting plain ole' eggplant!
    May you be happy. May you be well. May you be free from suffering.

    Check out my website! Plant-Powered.com






    .

  10. #35

    Default Re: Why does this recipe have points?

    Neither would I, and they certainly can't make me

    I think it's silly of them to refuse to change the weight, though. There's a pretty big difference between 1 lb and 4 lbs.

    And you've gotta love a customer service name like Cecil B. Huggins.
    Jenny - Vegan - Loving Core and Weight Training
    My blog! (With pics) - 220/174/140

    170 by Labor Day!

    I hate broccoli, and yet, in a certain sense, I am broccoli. - The Tick

  11. #36

    Default Re: Why does this recipe have points?

    Good ol' Cecil... here's the reply he sent me today. He must be getting tired of hearing about the eggplant recipe! LOL!

    Dear Tiffany,
    We have verified the the recipe is correct. Please note that while the recipe does equate to about 1 pound of eggplant, it specifically states 4 medium eggplants.

    If you enter the ingredients to read 4 medium eggplants you will get the correct calculations and the POINTS per serving will make sense.

    Sincerely,

    Cecil B. Huggins
    Supervisor, Customer Service
    www.weightwatchers.com
    According to the online points tracker, 1 pound of eggplant = 1.5 points.

    I still think they need to correct the recipe... If they are calculating the points on 4 pounds worth of eggplant, they should say so!

    4 medium eggplant(s), Japanese (about 1 lb), sliced crosswise on the diagonal into 1/2-inch-thick pieces
    Last edited by Calypso; 08-29-2005 at 05:55 PM.
    Tiffany - My Pictures

    Conceive * Believe * Achieve
    Don't give up... don't ever give up

    HW234/SW220/CW199.8/GW135
    ONEderland - 6/6/05
    1st 10% - 6/13
    2nd 10% - 11/7
    50 lb loss! - 1/30/06
    Re-Start - 9/18/07

    ~ ~ *~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~

  12. #37

    Default Re: Why does this recipe have points?

    Here is an interesting turn of events. I never heard anything else back from WW but I went to the link I had saved and amazingly it now shows 0 points.
    Hmmmmmmmmmmmmm......

    http://www.weightwatchers.com/food/r...id=99731&sc=11
    Joanne
    SW 252.6/WWG 157/2013 Restart 192.6/CW189

  13. #38
    Join Date
    Oct 2001
    Location
    central NY state
    Replies
    7,449

    Default Re: Why does this recipe have points?

    Very interesting. I never heard anything back either. Thanks for checking!
    Nancy

    Original SW 175 (1996)
    2008 stats: SW 153.6 12/31/07 ~ HW 156.0 09/15/08 ~ CW 153.2 09/22/08 ~ GW 137 ~ PGW 130
    My pictures!
    "Good food brings good health and longevity." - Chinese fortune cookie

  14. #39
    FitHeather Guest

    Default Re: Why does this recipe have points?

    I just read this thread for the first time and am so proud of all you buddies who brought WW to admit the truth. I am with you Joanne, I can't stand poor customer service. It annoys me they didn't send you and e-mail graciously thanking you for your effort, but at least they changed the points value online. :bcbsalute Well done buddies! Heather

  15. Default Re: Why does this recipe have points?

    Thanks!! WE KNEW IT!
    flakypastry 5' 2"
    SW 129 :: CW 123.4:: GW 119 :: PG 109 :: lowest 113.8

    Lifetime since August 2005. Currently OVER goal..but getting really close!!

  16. #41

    Default Re: Why does this recipe have points?

    It's about time!

    Thanks for checking up on this, Joanne. Jeez, you'd think a big corporation like WW would be able to admit they made a mistake the first time
    Jenny - Vegan - Loving Core and Weight Training
    My blog! (With pics) - 220/174/140

    170 by Labor Day!

    I hate broccoli, and yet, in a certain sense, I am broccoli. - The Tick

  17. #42

    Default Re: Why does this recipe have points?

    I'm glad that's over,So why doesn't it have points?lol,no really thanks for all trouble you went through to find out the answere.How difficult would have been to just say I don't know but we will look into the problem for you.It doesn't take a rocket scientist to tell you that the points are wrong.the question is probably still going around w/w tring to find an answere to it.Now see what you started you got every body getting over time tring to solve your question.lol thanks for all work you have done.Anne
    Ruby Anne :walking:
    APRIL 23-240




  18. #43
    Join Date
    Sep 2001
    Location
    Pacific Northwest
    Replies
    18,491

    Smile Re: Why does this recipe have points?

    It seems to me this is the way things happen with WWs. They don't admit mistakes. Maybe their lawyers won't let them!

    Is anyone going to tell Cecil B. Huggins about this confounding new development...?!
    May you be happy. May you be well. May you be free from suffering.

    Check out my website! Plant-Powered.com






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  19. #44
    Join Date
    Jun 2000
    Location
    Yorktown, VA USA
    Replies
    410

    Default Re: Why does this recipe have points?

    Actually 0 point vegetables are free up to 9 servings per day, after that you are supposed to count them - your leader never told you that? It's buried in their manual. Calories do add up, no matter if they come from fudge or eggplant. This recipe should be 0 points. Computers do make mistakes, just like humans.
    Susan<br /><br />356/155/166

    Success comes in cans; failure comes in can'ts.

  20. #45
    Join Date
    Sep 2001
    Location
    Pacific Northwest
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    18,491

    Question Re: Why does this recipe have points?

    Susan~ Are you saying Cecil is a computer?!
    May you be happy. May you be well. May you be free from suffering.

    Check out my website! Plant-Powered.com






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  21. #46

    Default Re: Why does this recipe have points?

    Wow, I hadn't checked back on this thread for quite a while... that IS an interesting turn of events!

    Joanne, thanks for the update!

    They changed the wording of the recipe to make more sense and to = 0 points...

    old version:
    4 medium eggplant(s), Japanese (about 1 lb), sliced crosswise on the diagonal into 1/2-inch-thick pieces
    new version:
    1 pound raw eggplant, Japanese (about 4 medium), sliced crosswise on the diagonal into 1/2-inch-thick pieces
    Tiffany - My Pictures

    Conceive * Believe * Achieve
    Don't give up... don't ever give up

    HW234/SW220/CW199.8/GW135
    ONEderland - 6/6/05
    1st 10% - 6/13
    2nd 10% - 11/7
    50 lb loss! - 1/30/06
    Re-Start - 9/18/07

    ~ ~ *~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~ * ~ ~

  22. #47

    Default Re: Why does this recipe have points?

    I let my WW online site membership run out after the 3 months because of those stupid replies to questions. They ask for too much money for a site with a lot of mistakes. The point tracker kept giving me points for vegetables because I ate too many??



    Joined WW: 8/23/05
    SW: 217.2
    CW: 190.8
    Total weight loss to date -26.4

  23. #48

    Default Re: Why does this recipe have points?

    I had to LOL. This recipe came up today on the ww website and it's back to 2 points again...

    http://www.weightwatchers.com/food/r...id=99731&sc=11
    Joanne
    SW 252.6/WWG 157/2013 Restart 192.6/CW189

  24. #49
    Join Date
    Jun 2006
    Location
    Ontario, Canada
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    1,855

    Default Re: Why does this recipe have points?

    Oh Joanne.. this thread made me laaaaaaaaaaaaaugh..


    They're smart enough to come up with TWO amazing programs that have changed hundreds of thousands of lives.. but to calculate a simple 0+0... just can't do it!!!

    Jackie ~SW: 160/CW:155/GW: 130

  25. #50

    Default Re: Why does this recipe have points?

    And in honor, here's the cool graphic making its second round:
    • HW-142 CW-118
    • Success is not built on success. It's built on failure. It's built on frustration. Sometimes its built on catastrophe.--Sumner Redstone

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